We are always keen to hear from our customers. If you have something to say, are happy with the service you have received or need help with anything then feel free to get in contact with us today. We have a team on standby every day to make sure that you get the answers your looking for. If you drop us an email we will do our best to get back to you as quickly as possible. If, however, you have any complaints to make, please follow this Link to our complaints page to make sure that you get the quickest response from the correct team. We hope this isn’t the case but in the circumstance that it is we will do our best to resolve any issue. Honestly, it doesn’t matter what you have to say, we are always interested in our customers’ opinions. From the smallest note to the largest paragraph, we love to hear what our customers have to say.
Need more advice, please let us know using our online form. We are happy to help you wherever we can.
If you are looking for financial advice then please contact a third party professional consultant or visit the moneyadviceservice.org
POUNDA IS A CREDIT BROKER AND NOT A LENDER. We pass your information to a lender once you have been accepted for a plan. We take a fee from the lender only, once you’re approved and we do not add charges to your plan in doing so. YOU MUST MAKE ALL AGREED PAYMENTS TO AVOID LEGAL ACTION. If for any reason you will be unable to pay the agreed instalment then contact us immediately. Do not ignore the issue as a default payment will not solve itself. NEVER BORROW MORE THAN YOU CAN AFFORD. Defaulting on payments can lead to serious and life changing financial issues. Make sure you only accept an agreement that is within your ability to repay. Pounda.co.uk is a registered trading style of Serpable Ltd, which is an Introducer Appointed Representative of Quint Group Limited and is entered on the financial services register under the reference number 780328. Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 669450. Serpable Ltd is registered in England and Wales (Company number: 10699069), Registered Office, 17 Collingbourne Avenue, Bournemouth, Dorset. BH6 5QR.